Legal

Terms of Service

Studio, Inc. (hereinafter “the Company”) provides the AI-powered content management agent service “Pablo” (hereinafter “the Service”) to its users. These Pablo Terms of Service (hereinafter “these Terms”) set forth the conditions for using the Service. Please read these Terms carefully before using the Service.

Before reading the full terms, here is a summary of the key points:

Pablo is an AI-powered content management agent operated via Slack that helps you manage and optimize your website content.
The Service may crawl and analyze your website, and generate code changes on your behalf.
You own your content; you grant us a license to process it for the purpose of providing the Service.
AI-generated content may contain errors; you are responsible for reviewing and verifying it before use.
Your data may be transmitted to third-party AI providers for processing.
Your data is not used to train our AI models.
Usage is subject to the limits defined by your subscription plan (see our pricing page).
We do not back up your content; you are responsible for maintaining your own backups.
We limit our liability; the Service is provided on an “as is” basis.
Japanese law governs these Terms; the Tokyo District Court has exclusive jurisdiction.

1. Definitions

In these Terms, the meanings of the terms listed in each of the following items shall be as defined in the respective items.

“User” A person, corporation, or organization who applies for the use of the Service in accordance with Section 3 and whose application is approved by the Company.
“This Site” The website concerning the Service published by the Company.
“Service” Pablo.
“Paid Service” A service for which the Company charges a monthly fee.
“Content” Text, images, code, data, and all other information provided through the Service, including AI-generated content.
“User Content” Content that is created, uploaded, or otherwise provided by the User through the Service.
“Workspace” A shared environment within the Service where Users collaborate on projects and manage integrations.
“Project” A unit of work within a Workspace.
“AI Features” Functionality within the Service that utilizes artificial intelligence.
“Third-Party Services” External services that may be connected to the Service by the User.
“Intellectual Property Rights” Copyrights, patent rights, utility model rights, design rights, trademark rights, and all other intellectual property rights (including the right to acquire or apply for registration of such rights).

2. General Provisions

These Terms apply to all relationships between the User and the Company concerning the use of the Service.
When using the Service, the User shall prepare at their own expense and responsibility the necessary equipment, software, and internet connection.

3. Account Registration and Management

A person wishing to use the Service shall apply for use by creating an account through the method prescribed by the Company and agreeing to these Terms.
The Service Use Agreement shall be established when the Company grants the applicant an account.
The Company may refuse an application for use if it determines that any of the following grounds exist, and shall bear no obligation to disclose the reasons:
1. False information was provided in the application;
2. The applicant has previously violated these Terms;
3. The Company otherwise determines the application to be inappropriate.
The User shall manage their authentication credentials at their own responsibility and shall not allow any third party to use, lend, transfer, sell, or otherwise dispose of them.
The Company shall not be liable for any damage arising from unauthorized use of the User’s authentication credentials, except in cases of intentional misconduct or gross negligence on the part of the Company.

4. Payment and Subscription

The User shall pay the monthly fee for the Paid Service in the amount and by the method prescribed by the Company. Payment is processed through a third-party payment provider.
Monthly fees shall not be prorated. Even if use begins mid-month, the full monthly fee shall be charged, and no refund shall be made for the remaining period upon cancellation.
The Company may change the monthly fee at any time. If the User does not agree to the change, the User may cancel the Paid Service before the change takes effect.
Usage of the Service is subject to the limits defined by the User’s subscription plan, as set forth on the Company’s pricing page (pablo.computer/pricing). The Company may restrict or suspend features when usage limits are exceeded.
The free plan is provided at no cost and is subject to the usage limits defined on the Company’s pricing page. The Company may modify, suspend, or discontinue the free plan at any time without prior notice.

5. Use of Service

The User shall not resell, redistribute, sublicense, or otherwise commercially exploit the Service or any Content obtained through the Service without the prior written consent of the Company.
The User shall not reproduce, modify, reverse engineer, decompile, or disassemble the Service or any part thereof.
The Service does not provide legal, financial, or medical advice.
The Service does not guarantee search engine rankings or specific AEO outcomes.
The Service does not sell or share User data for advertising purposes.

6. AI Features and Data Processing

The Service provides AI Features that utilize third-party AI providers to generate content, analyze data, and perform other tasks on behalf of the User. By using the AI Features, the User acknowledges and agrees to the following:
1. User Content, including conversation messages and project data, may be transmitted to third-party AI providers for processing;
2. The Company does not guarantee the accuracy, completeness, reliability, or appropriateness of any AI-generated content;
3. The User is solely responsible for reviewing, verifying, and deciding whether to use any AI-generated content;
4. AI-generated content may contain errors, inaccuracies, or inappropriate material, and the User shall use such content at their own risk;
5. The Service may crawl and analyze the User's website content (including HTML, CSS, and other assets) to provide site analysis and content management features, as directed by the User;
6. The Service may create pull requests, merge code changes, and deploy updates to the User's website through connected GitHub repositories, based on the User's instructions and approval.
The Company shall handle User Content transmitted to AI providers in accordance with the Privacy Policy. The Company selects AI providers that maintain appropriate data protection standards but shall not be liable for the data handling practices of such providers beyond the Company’s reasonable control.
The Company does not use User Content to train its own AI or machine learning models.

7. Third-Party Integrations

The Service allows Users to connect Third-Party Services, including but not limited to:
1. Slack: When connected, the Service may access and process messages, channel information, and user information within the connected Slack workspace to provide its features;
2. GitHub: When connected, the Service may access repositories, code, and related data to perform website building, code generation, and deployment tasks.
The User authorizes each Third-Party Service connection voluntarily and may revoke such authorization at any time through the respective Third-Party Service’s settings.
The User’s use of Third-Party Services is also subject to the terms of service and privacy policies of those services. The Company shall not be liable for any issues arising from the Third-Party Services themselves.

8. Handling of Information

The handling of User information by the Company shall be governed by the separately established Privacy Policy, and the User agrees to the Company’s handling of information in accordance with the Privacy Policy.

9. Intellectual Property

All Intellectual Property Rights in the Service and Content provided by the Company (excluding User Content) belong to the Company or its licensors.
The User is granted a non-exclusive, non-transferable, non-sublicensable license to use the Service and such Content solely for the purposes contemplated by the Service during the term of the Service Use Agreement.
Intellectual Property Rights in User Content belong to the User or the rightful owner of such content.
The User grants the Company a non-exclusive, royalty-free, worldwide license to use, reproduce, and process User Content to the extent necessary for the provision, maintenance, and improvement of the Service.
The Company shall not be responsible for any disputes between Users or between a User and a third party regarding the Intellectual Property Rights in User Content.
If the User provides the Company with any feedback, suggestions, or ideas regarding the Service (“Feedback”), the User hereby grants the Company a non-exclusive, royalty-free, worldwide, perpetual license to use, modify, and incorporate such Feedback into the Service without any obligation to the User.
The User grants the Company the right to use the User’s company name and logo on the Company’s website and in marketing materials to identify the User as a customer of the Service. Users subscribed to the Enterprise plan may opt out of this usage by providing written notice to the Company, and the Company shall remove such references within thirty (30) days of receiving the opt-out request.

10. Prohibited Acts

The User shall not engage in any of the following acts when using the Service:

Acts that infringe on the Intellectual Property Rights, portrait rights, privacy, honor, or other rights of the Company or third parties;
Acts of impersonating the Company, other Users, or third parties;
Acts that place an excessive load on the Service’s servers or network;
Acts that interfere with or may interfere with the operation of the Service;
Acts of unauthorized access to the Service or related systems;
Acts of exploiting bugs or vulnerabilities in the Service;
Acts of collecting or accumulating personal information of other Users;
Acts of using the Service for competitive purposes or activities that may harm the Company’s business;
Acts that violate laws, regulations, or public order and morals;
Acts of using the Service to generate content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable;
Acts of circumventing or attempting to circumvent usage limits, access controls, or security measures of the Service;
Any other acts that the Company reasonably determines to be inappropriate.

11. Measures for Violations

If the Company determines that a User has violated these Terms, the Company may, without prior notice, take any or all of the following measures:
1. Demand that the User cease the violating act;
2. Suspend or restrict the User's use of the Service;
3. Delete the User's account;
4. Take any other measures the Company deems necessary.
Even after the measures described in the preceding paragraph are taken, the User shall remain liable for any obligations arising from the violation.

12. Exclusion of Organized Crime

The User represents and warrants that the User is not, and is not associated with, an organized crime group (boryokudan), a member of an organized crime group, a person for whom less than five years have passed since ceasing to be a member of an organized crime group, an associate member of an organized crime group, a company related to organized crime, a corporate extortionist (sokaiya), a social movement advocate engaging in criminal activities, a special intelligence organized crime group, or any other person equivalent thereto (collectively, “Antisocial Forces”).
If the Company determines that the User falls under any of the Antisocial Forces, the Company may immediately terminate the Service Use Agreement without prior notice and shall bear no liability for any damage arising therefrom.

13. Disclaimer and Limitation of Liability

The Service is provided “as is” and “as available.” The Company makes no warranties, express or implied, regarding the Service, including but not limited to fitness for a particular purpose, commercial usefulness, completeness, accuracy, or continuity.
In the event that the Company is liable for damages to the User due to intentional misconduct or gross negligence, the Company’s liability shall be limited to direct and ordinary damages actually incurred by the User, and the total amount of such liability shall not exceed the total monthly fees paid by the User to the Company during the three (3) months immediately preceding the event giving rise to the liability.
The Company is under no obligation to back up User Content. The User shall be solely responsible for maintaining backup copies of any data, content, or materials uploaded to or created through the Service. The Company shall not be liable for any loss or corruption of User Content.
The User shall indemnify and hold the Company harmless from any claims, damages, losses, costs, and expenses (including reasonable attorney fees) arising from the User’s violation of these Terms or the User’s use of the Service.

14. Term and Termination

The Paid Service agreement shall be effective for one (1) month from the date of subscription and shall automatically renew for successive one-month periods unless the User cancels before the end of the current period.
If the Paid Service is cancelled, the User’s plan shall revert to the free plan at the end of the current billing period, and the Service Use Agreement itself shall continue.
Upon termination, all obligations of the User that have already accrued shall survive, and the Company shall not be obligated to refund any fees paid.
If a User’s account has been inactive for a period of one (1) year or more, the Company may delete the account without prior notice.
The provisions of Sections 9 (Intellectual Property), 13 (Disclaimer and Limitation of Liability), 18 (General Provisions), and 20 (Governing Law and Jurisdiction) shall survive the termination of the Service Use Agreement.

15. Modification, Interruption, and Termination of Service

The Company may modify the content of the Service without prior notice to Users.
The Company may temporarily suspend or interrupt the Service without prior notice in any of the following cases:
1. Maintenance or update of systems related to the Service;
2. Force majeure events such as earthquakes, lightning, fire, power outages, or natural disasters;
3. Failure or interruption of telecommunications services;
4. When the Company otherwise determines suspension to be necessary.
The Company may terminate the Service in its entirety by giving at least one (1) month’s prior notice, except in cases of emergency.
The Company shall not be liable for any damage to Users arising from any modification, interruption, or termination of the Service.

16. Beta Service

The Service is currently provided as a beta version. Features, functionality, and availability may change significantly during the beta period.
During the beta period, the Service is provided “as is” and “as available,” and the Company makes no warranties regarding stability, availability, or completeness of features.
The Company may modify, restrict, or discontinue any features of the Service during the beta period without prior notice.
The end of the beta period shall be announced separately by the Company. The Company shall not be liable for any damages arising from changes, interruptions, or discontinuation of the Service during the beta period.

17. Communications

Notices from the Company to Users shall be made by posting on This Site, by email, or by other means the Company deems appropriate.
When notices are sent by email, the notice shall be deemed to have been delivered at the time it would normally reach the User’s email address registered with the Service.

18. General Provisions

The Company may outsource all or part of the operations related to the Service to a third party, and the User agrees to this in advance.
The User shall not assign, transfer, pledge, or otherwise dispose of any rights or obligations under these Terms to any third party without the prior written consent of the Company.
In the event that the Company transfers its business related to the Service to another company through merger, corporate split, business transfer, or otherwise, the Company may transfer the rights and obligations under these Terms, as well as User information, to the successor of such business transfer, and the User agrees in advance to such transfer.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. Amendment of Terms

The Company may amend these Terms in accordance with Article 548-4 of the Civil Code of Japan.
When amending these Terms, the Company shall notify Users of the amendment, its content, and the effective date at least two (2) weeks in advance by posting on This Site or by other appropriate means.
If a User continues to use the Service after the effective date of the amendment, the User shall be deemed to have agreed to the amended Terms.

20. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Japan.
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Tokyo District Court or the Tokyo Summary Court as the court of first instance.

Version 1.0 — Enacted: March 30, 2026